I don't feel that people ever really take the time to praise companies and staff when they deliver exceptional service but we are very quick to complain. I know that the Discovery Call Centre is huge so I am really hoping that Edgar receives this compliment. I would like to thank Edgar for his ...
Hi there I have been a loyal Discovery Health member for years - and now Discovery Insure and Vitality member - and I am SO DISAPPOINTED that I cannot upgrade my Hospital Plan to a Savings Plan. My needs have changed as now I am a wife and a mother - and need to change to a Savings Plan. However, ...
On the 1st of October our medical aid became active member number 409812270 and we received a medical aid certificate stating that fact with no waiting period. On the 29th of December I got sick and was admitted to hospital for 7 days with this autharisation number 14467570 Discovery is refusing to ...
My application was accepted by Discovery health last month and on the 18th December 2012 I was informed that my cards will be sent to me within 2 weeks. I phoned begining of January and I was told that the cards are still coming. I phoned back 2 weeks later and spoke to a consultant named Tiffany ...
I sent an email end Nov/beginning Dec requesting that our baby be added to our medical aid - this was done very quickly: thank you very much - I've been requesting an updated medical aid card for almost 2 months now. Everytime I receive an email saying it has been posted and will take 7 working ...
I submitted forms on the 27th November to change over to my Husbands Medical Aid - It was a straight swop from My parents who are on Discovery to my Husband - Discovery to Discovery. This was to take effect on the 01st Jan 2013. Needless to say my parents have there new medical aid cards without me ...