I sent an email to Discovery Health on the 12th of February informing them that I need my member certificate emailed through to me. They gave me a reference -27499549429 and informed me that they will get back to me within 3 days. It is now the 06th of March and NO ONE has gotten back to me!!! Very ...
In November 2012 I applied for medical aid. To be effective January. From December I am following up with Discovery, not once did they picked up a phone to say that the paper work was not in order. Every second week I call them to find out how the application is doing. Only in January 2013 I was ...
I don't know that seems to be the problem with getting a new medical aid card. I gave birth to my daughter 2009 and todate we still have not received a medical aid with her details on it. My husband has called numerous times but we still haven't received anything. I was added on his medical in ...
I have had a payback arrangements in writing from Discovery because I had to payback as I cancelled my medical aid the 31/10/2012 and owed money back. The arrangement was in place and I paid back the amount of R2843.66 over 6 instalments. I was handed over to SSDA (Shapiro Shaik Defries who has not ...
Discovery Health advised me there would be no waiting period if I joined, however when I applied for auth my experience with Discovery became a nightmare. I applied for auth on the 05-02-2013 and the final response from Discovery was on the 04-03-2013. It took a whole month of liasing with roughly ...
I resigned from my previous company in September 2011, my husband was then asked by Remedi medical aid scheme to forward my letter of termination from my previous med aid. This was done and was forwarded through to the medical aid with other required documents. A few months later only discover ...