I called Discovery on 01 March 2013 for a hospital pre-authorisation number for my brother & the person who answered the phone made it such a pleasant experience I almost wish I needed to go to hospital as well! I am very sorry I didn't get the name of this call centre agent - she was probably ...
I recently joined Discovery Health, and immediately problems started. Firstly they double charge me for two months without my consent as no one informed me that I had to pay twice in month! Which really set me back financially as we are all not living financially free like Adrian Gore, I live by a ...
My membership of Discovery came to an end 30 Nov 2012, as I left the employment of the company at which I was then working. On the 27th of November, I submitted a claim for replacement reading glasses as the pair I was using then broke and could not be repaired. In December I got an e-mail that the ...
Discovery only have 1 peditrician on the keycare plus plan in Bloemfontein. Now when I get reffered to another one and get authorization then the whole account do not even get paid. I have specialist cover for R2500 take the whole account from my specialist for the year. It realy is not my problem ...
Discovery Health has stopped and cancelled a member's medical aid and all benefets after the person decided to go to a rehabilitation centre for a problem with alcohol. Apparently the person "" on the application form for writing the use of alcohol as moderate. This person is trying to ...
As a current member of Discovery I am on their Essential Comprehensive plan at a cost of R 5045-00 per month. Believing that this is excessive I decided to go onto their Classic Priority plan which is about R 1360-00 per month less than the R 5045-00 I'm paying now. This organisation tells me that ...