I have submitted two claims, one on the 11th of February and one on the 7th of this month. Both were for the speech therapist we use for my autistic sons therapy. Neither claim has been settled completely. I have made at least nine telephone calls, spoken to at least six agents, two specialists and ...
My son was diagnosed on the 19th March with severe asthma, we visited the doctor on the 19th March and a chronic application was completed by myself and signed on the 19th, the Doctor also agreed to submit the application so that we may start obtaining the medication once the chronic application ...
I am a Discovery member every time i need to them there is excuses. They just tell me to pay upfront and claim back R14 000 is not just lying around. I paid it but what if i did not have the money why am i paying you. Then they have the decency to take R2998 from my account this month where my ...
One would think that for the R3877.00 I pay Discovery every month for my "Classic Priority" plan, they would pay R100-odd for my cholesterol medication? They don't. I spoke with Lucien, Guy Bierman and 2 others at the Discovery chronic benefit call center division today. In January 2013 I ...
Wanted to link my woolworths card to my vitality, only to be told i do not qualify as I am not on the executive plan, I am on one of the top plans for the medical aid pay a fortune per month, and also do most of my shopping at woolworths, more than at pick 'n pay and now I can not benefit from the ...
I am a recent school leaver and i was looking as to which medical aid to join, and i asked around at the different medical aid companies and by far discovery had given me a prompt response as well as excellent customer service and information on their different Schemes, this is all due to Richard ...