I called discovery to change our monthly debit from 5th to the 15th of the month. This was the response, sure no problem to later be told that the usual debit on the 1st would take place for the full premium and the 15th again for the full premium.. This some how didn't sound right to me so I ...
I am a classic core discovery member on VITALITY - i receive all benefits from Gym membership at Virgin Active, Clicks, Adidas sports wear, pick n pay and now with the launch of Woolworths healthy food benefit the CLASSIC CORE AND CLASSIC DELTA are EXCLUDED. According to the National consumer ...
I dont even know where to start with the nature of this case. On 24 August 2012, i gave birth to a beautiful baby boy Uphile, a few months later, November to be exact, i phoned Discovery to ask wha is thier procedure on adding my son on the medical aid what would they need, they told me ...
I was diagnosed with a depression illness and I never took care of the fine print of my medical aid, with that said my medical aids funds got exhausted in January. I called the call centre to find out cause I was stressed about buying my medication cash as I did not have any money. Jade explained ...
I posed a simple question to Discovery more than a week ago and all they do is send me brochures. It was a simple question. If Discovery cannot be bothered with the simple stuff, how can they be trusted with the important things? ...
I am on a Hospital Plan and am aware that I am not covered for certain things. However I contacted Discovery Health via email and asked if I was covered for a Pap Smear. I was informed that I am covered for one, there was no mention made of the fact that it is only for the laboratory fee. I went ...