We submitted a claim and it was rejected. I called the call centre and they apologised, said it will be paid the next week. It has since been 3 months that I have been calling them every week, every time they say a different storey why it have been rejected, promising it will be solved the next ...
Discovery cancelled my membership two weeks ago, and they are suppose to refund my premiums that they have already deducted. I am waiting for two weeks, every time they say someone is going to call me. I don't want anyone to call me I just want my money back, it has been two weeks already but they ...
Since November 2012 I have experienced numerous problems with Discovery Health. The first occasion happened when my medical aid was suspended for four months and the reason cited by Discovery was that I did not pay for Discovery Vitality. I asked that the Vitality part be removed because I am ...
Discovery won't allow me to claim for a breast pump without an ICD-10 code, and Dischem's policy is that over the counter items don't have an ICD-10 code. My wife and I were advised by our midwife that a breast pump is essential for breastfeeding once my wife returns to work, and that we could ...
I have paid all arreas to this company and have been waiting 2 weeks for my default to be removed. Quick to complain and not quick to deliver! ...
We are on one of Discovery's top plans. We are paying R 6000 per month. This gives you R72 000 per year, our savings plan is only R17 000 for the year. I assume, that we sponsor other people, without medical aid, with the remaining R 55 000. I need this money that I am paying now for myself. I need ...