I had a claim that was submitted in August 2013. It is now January 2014 and to date discovery has still not paid for the treatment. I have phoned on the 20/12/2013 when i recieived the first letter that they were handing me over to ITC for not settling the account, i then contacted Discovery ...
I would like to thank you Discovery for an excellent customer service. When ever I had an enquiry or complaint there was always a helpful assistant ready to help! Danita you are the best you went an extra mile for me when I had a complaint. Thank soo much! ...
I applied for my spouse to be added as a beneficiary on my Discovery LA Health Comprehensive in December 2013 where she was a member of Discovery Clasic Comprehensive until end December 2013 . until 17 Jan 2014 LA Health used the excuse of insufficient information which I handed to them personally ...
I have submitted my chronic application form on the 7TH January 2014 (have e-mail for proof), they then came back to me to ask for a motivation letter from my doctor, the motivation letter was not sufficient enough however Discovery said they will submit it as Dr. Seedat from Garden City is ...
Dear Yasheel You have indeed responded as per above - and it is much appreciated; I have e-mail the Dr and copied you, I have also discussed with the contact person at the Dr's rooms who will engage with the case manager at Netcare to respond - I will again follow up. Kind regards ...
I can say truly thank you to Danita de Witt (Executive Relationship Manager) from Discovery health, for sorting the penalties charged for adding a dependant to my medical aid and reduced the frustration I had with this matter. She had investigate and come back to me in record time, she is a great ...