I HAVE NOW CALLED IN SO MANY TIMES, DONE THE BACK PAYMENT SEND MAIL OF PROOF OF PAYMENT, CALLED AGAIN HOLDED ON FOR ANOTHER HOUR . FROM ONE CONSULTANT TO ANOTHER HAD TO REPEAT MY STORY MORE THAN 12 TIMES . I AM NOW OVER THIS AND WANTS FEED BACK FROM DISSCOVERY & VITALITY. I AM GETTING TOLD THAT ...
With Discovery KeyCare Plus you have to choose a specific doctor, so i have chosen one and i keep going to that doctor. Every time i go to this doctor and get a prescription which i then take to a pharmacy on the KeyCare network, i get charged for the medicine as it was not prescribed by my chosen ...
I went to a dentist and used my own funds to make the process quicker, given that I was in urgent need of medical attention. I then emailed discovery all the documents they say are required for a claim (as stipulated on THEIR website) to be processed on May 22, they send back an automated response ...
I called in Discovery to get an authorisation for our second baby due in august. The lady who helped was very friendly, congratulated me several times and wished me the best with the rest of the pregnancy.dISCOVERY was also very efficient when our son had a squint eye operation last year. ...
After my GP twice motivated and requested that i see a specialist for my PMB condition, it was declined by the medical aid, limiting me to there DSP list with no Specialist to be found in the field of treatment required. Limited me to treatment by the same GP with Doxiciline antibiotics, as only ...
I am writing on my friend's behalf because his english not good I wrote what exactly what on his mind. I would like to inform Discovery health from the head office to the small staff of you that your service is absolutely pathetic, I have been paying for how long R1600 and absolutely getting a ...