GOOD DAY MY NAME IS CHERYLL CHITHIYA MY MEDICAL NUMBER IS 424362951 I HAVE A HUGE COMPLAINT AGAINST DISCOVERY YOUR SERVICE WITH YOUR CALL CENTRE IS TERRIBLE THERE IS NO COMMUNICATION WITH THE CUSTOMERS.MY COMPLAINT GOES BACK TO WHEN I OPENED THIS ACCOUNT THEY ENTERED THE RONG ACCOUNT NUMBER THEN ON ...
In June my debit order was far more than it should be each month. As soon as I queried this, the Call Centre said that they don't have an idea why the debit order was wrong, but will refund the money. After numerous calls to the Call Centre and a lot of airtime on my phone, still I don't have any ...
I have been trying for more than a year to get Discovery to send me my monthly statements by post. But they refuse, ever time i phone I have to listen to some lame excuse. The blame the post office, then they say they were let down by technology, now the latest is they could not verify my postal ...
Those who are unfortunate enough to have no other option but to be a member of Discovery will know exactly what it feels like to be messed around by the staff members of Discovery at the claims department. Discovery on their Classic Priority Plan has a self payment gap that the member needs to pay ...
My husband who is a dependent on my medical aid, had a car accident on 6th June 2013. The paramedics could not get him to hospital due to unavailibility to contact me. Eventually he stated if the systoms persisted he would see the doctor the next day which he did. It was confirmed that there was ...
I have been trying to get paid medical claims and call the discovery line at least once to twice a day Perhaps I should send discovery an invoice for the time wasted and hours I spend trying to get my claims sorted I have escalated my claims no less than 10 times to only have total incompetance and ...