I have had it now with Discovery as this is the 4th time that I am phoning for one thing, not to mention sending an email and the hospital phoning themselves. I have been seeing a specialist Dr Swart who referred me on Monday to have an ultrasound of the abdomen done tomorrow which is Friday. I ...
I withdrew from Discovery June 2012. This year during April I rejoined Discovery, (Been accepted as a Member) when Discovery received my documents they mentioned to me that there was an amount outstanding and I requested that this amount be deducted from the new medical aid. This was accepted by ...
I had an acute emergency for cholecytectamy and Discovery gave me authorization and 3 days later they withdrew the authorization, they left me no choice but to go to a state hospital for the operation. I have sent numerous emails to Discovery with no response. They claim they withdrew their ...
I was hospitalised at the end of June for possible meningitis by a Neurologist. Prior to the hospitalisation I had been treated by my GP for about 3 weeks for a constant, severe headache and stiff and sore neck. I also experienced fevers and hand a CRP-infection count that kept on rising. I am ...
In December 2012 I complained about Discovery's processing of claims and received a huge apology. However, the problems have not ended: Claims which were supposed to be processed in 2012 and go towards closing the self payment gap were eventually processed in 2013, reducing the 2013 benefits. My ...
I have discovery keycare plus that i am paying R1330!! I visited my pathologist on the 27th June. Now discovery sends me an email saying they only covering R22 of the R435 consultation fee. And the reason is because i dont have a authorization and i told the lady i was speaking to that i have never ...