I am so angry, dissapointed frustrated just fuming. I applied for my medical aid in July and still have not recieved my card. I called in into the centre and they keep telling me about how long it takes for cards to get delivered. There is just no sense of urgency or client satisfaction when I call ...
I really need medical aid and called discovery because i heard has good schemes. i decided to call the call centre waited awhile then someone answered!!! i was transferred and transferred and transferred. So when i complained i was told if i want my details taken down or not. Guess you guys have ...
I am writing to let you know how much I appreciate the outstanding customer service that your staff provided his morning. I phone Discovery to get information on my membership. Your staff was very helpful and friendly. I cannot remember the names of the employees that help me, ut I believe you can ...
Good Day, I have been submitting claims for a eye infection that my wife has suffered. She has been to two specialists that have attended to her. I have been claiming this back from my medical aid and these claims have been paid out of my savings account. According to the specialist this should not ...
I would like to thank the lady called Maggie who gave me an exceptional service when I wanted to change my GP . She even went an extra mile for me me. She dealt with my query in a professional and efficient manner. You are indeed an Asset to your company ...
I Applied to Discovery Health's Keycare Plus Program. I always paid the premium requested. I went for dentistry and when I needed to claim all these "by laws" was presented to me that was not in the sales brochure or given to me after signing of the contract. I have been disputing this ...