I have been trying to resolve a payment of a claim I submitted 2 weeks ago for the past week. Firstly they processed the claim incorrectly. I then called to query and was assured it will be reprocessed. Clever incompetents processed the claim in exactly the same way. I have then been trying for the ...
I am highly disturbed by Discovery's unethical behaviour towards a legal agreement that we had. I called them this afternoon to find out about the sms and telephone call they made to my spouse about payments of the cancelled cover. I called the settlement account spoke to a guy by name of Dumisani ...
Good day, I have just been informed that on my medical scheme while I am in my self payment gap, should you use certain doctors there will be no charge. I was then informed that if there is pathology and you go and have the test done they will cover it. This is however only if you go through a ...
I have been a client with Discovery for 8 years, and they could not find the decency to write me a mail or leave a message to inform me that there is an outstanding amount on my cancelled medical aid. Yjey were however able to inform me that my account has been handed over. Thank you Discovery, ...
MY GP HAS ADVISED THAT DISCOVERY GIVES THEM HASSLES WHEN THEY REFER PATIENTS TO SPECIALISTS. MY CHILD 4 YEARS OLD HAS A VIRAL INFECTION AND WAS DIAGNOSED ON MONDAY BY MY GP AND AS AT TODAY HE STILL HAS A HIGH TEMP AND BAD CHESTY COUGH. MY GP ADVISES THAT DISCOVERY QUESTIONS THEM AS TO WHAT ...
I took my 5 year old girl for blood tests, referred by my doctor. I asked for a Discovery Pathology form, as stated on your website: oWe also pay these claims up to maximum of the Discovery Health Rate, where you have run out of funds in your Medical Savings Account and you have not yet reached ...