I sent an email on the 16th of September 2013, discovery came back to me on the same day, the consultant said that he and his manager will investigate my query, and will get back to me. He phoned me back on the same day, he then said that he and his manager can't make the decision, so they are ...
I re-activated my Discovery medical aid membership months ago, went through on earth to get the medical aid, only when I totally lost all patience I put it on this site and finally someone sorted it out for me. After that pathetic service I now am months down the line and apparently on cover with ...
Regarding Danita De Witt response to my previous complaint of a PMB payment shortfall of R3371 for account for Dr NM of 21/07/2013. You quote the definition of emergency medical conditions. However this applies to conditions that are NOT listed as PMB conditions if you would care to read the ...
Joseline was probably the rudest, most impatient person i have ever spoken to. She is such an angry person! she would not let me talk, she kept speaking over me, shouted at me!! Then hung the phone up in my ear!! she did the same to my boyfriend, when she phoned him after speaking to me. She is ...
I just wish that all medical aids can be this easy to access claims for service providers. Its awesome how quick and easy it is to go on line, and everything you need is there. And I always enjoy talking to the customer services in helping me with claims, always friendly!!! Keep up the good work!!! ...
This is a follow up about my pending savings from my account with discovery. I encountered complications with the cheque for my savings which was sent to me by discovery in August 2013. Thereafter, I was sent the change of banking details form which I completed and sent back together with the Bank ...