I registered with Discovery on Chronic Benefit for hypothyroidism. When called the helpdesk they advised that I have 1 lab test per year. The documents I was sent says I was entitled to 1 Diagnostic test and 2 follow up tests per year. When calling back they told me what is on system is correct and ...
Hi. I have been listed on the ITC Business Administrator. Discovery Health have put me on there, they are claiming that I cancelled on them. When in fact they dropped me as a client. I have no phone call, emails or even a letter stating I owe them anything. How can they go and put someone on a bad ...
I have recently contacted dicovery to confirm weather they will cover my 2 yr olds Hospital Visit, I always call to double check as the fine print is always so tricky with them. I spoke to a few peolple who were so friendly, yet the delta doctors list is shocking, none of the four numbers given to ...
What a mission it has been this week to try and get my banking details changed with you guys. Please can someone call me as your contact centre people keep passing the buck... ...
Received an email on on 21/10/2013 that an amount of R132.70 (Mail ref nr: 684708125) will be paid to me on 19/10/2013. This did not happen!!! As this is MY money please ensure that either: 1. you pay the money to me as per the email i received; or 2. reflect it against my self payment gap (i ...
Vardhaan has helped me immensely to get my claims paid out and the practice loaded ASAP. He had gone the extra mile and beyond the call off duty and has definitely exceeded all my expectations. He had constantly kept me informed about the progress of my query and getting this practice registered ...