My daughter, who is still a student, has just rudely found out at the Xray department at our local hospital that she was removed from our medical aid! We are on Remedi who belongs to Discovery. Discovery's call centre advises my husband upon him phoning that "we were advised by Remedi to ...
I have tried repeated, both by telephone and e mail, to contact Ms Shereen Maistry and Mr Jaqcues Geldenhuys at Discovery Heath Claims department regarding claims for my late husband. Nobody, especially not the above mentioned people, ever get back to me in anyway ever. I am getting irate and ...
Disappointed with the lack of accommodating attitude with their services. there was no banking details on my account, so they send cheques. a simply call to enquire about my banking details or any of the many mails that i receive from them stating it, would have been fine. No I'm going to be ...
We send emails for them to contact us, they reply with a promise to call back within 48 hours but thats it only promises, and all we wanna do is change banking detal who can help us please??? ...
6 weeks ago I was in a serious car accident. 2cars were written off & I required hospitalisation. The ambulance came, checked my Discovery Card, phoned the hospital & authorised me to come through. I was taken to Accident & Emergency on a spinal board with a neck brace etc. I required ...
This is the third time in two days that I have been unable to use these vital services to check my claim balances and gain information on processing my claims. I have also been trying to find out information on upgrading my policy but I cannot access any of the information. Please ensure these ...