I bought an item online @ Dion Wired (Cyber Monday Deals), 3 days later the price was reduced even further. After contacting Dion Wired, they explained that it was an end of line, but they opted to refund me the price difference, without hesitation. I will definitely be supporting them in the ...
Phoned call centre to check on my order. Phone rings and rings. Someone picks up. Does not speak and then the call terminates. After numerous attempts, eventually get to speak to Nkululeko. Order was placed on website on 2nd December 2013. Nkululeko says he will check on my order with the Gateway ...
I purchased a modem from Dion Wired and after a few months it became faulty. I then took it back as it was under warranty. Bheki assisted me and immediately asked me if I wanted it replaced or be refunded. I asked to see similar products, Bheki showed me an even better model than my own that was on ...
I have to date not experienced such good service from a sales person who was standing in for another sales person - who was off sick on the day that I finalized a purchase. Initially, I phoned the Dion Wired, Tiger Valley to establish if they could beat (or price match) a promotion of a TV, offered ...
There's a catalogue that went out last week (Dionwired 2014 collection) where a Psvita bundle was on special for R2800. On Saturday (30/11/2013) my husband went to the Eastrand branch where he was told they don't have and never received stock of the item. When he returned home I personally phoned ...
Phones rings and rings. Someone picks up. Redirects my call then the call terminates. I can't log in to check the status of my order 100016791. Is it still on order on hold? Order was placed on 2nd December. Provide feedback. ...