I purchased a Defy B120 fridge in Feb 2013. From the start the freezer did not work. An engineer from Defy came out and told me that I should not put food in the freezer as it was only for ice cubes, directly contradicting the fridge's instruction manual. To 'improve' the freezer's ability to ...
Argh, just wrote lengthy report and once I clicked Preview it vanished. In short, I had very bad experiences with Defy to sourec freezer darwers as they cracked (wrong plastic used). Only 5y old fridge then even packed up and even repair man said not to buy Defy again. Hunted down Defy CEO, but he ...
I purchased a Defy washing machine from Game and the drying compartment stopped working. I lodged a complain at North-riding Game but the guy who came to fix the machine did not fix it. At the time he came to fix the machine he found the nanny at our house and he told the nanny that there is ...
Had to replace my Defy Fridge after only 3 years because of a internal gas leak and the product is not repairable. I am aware of two more cases of Defy fridges with of the same age and showing the same problem. Reported this matter to Defy and received confimation of complaint from Theunis ...
I purchased a new Defy Fridge from Game in 2012 for R5, 000. The fridge leaked, doors did not close or work correctly. I called Defy who sent out an agent "WellKnow Ntumzi" to inspect the fridge. He did some adjustments and informed me the fridge had RUST, a "Manufacturing ...
Three years ago (2011) I bought a Defy C250 fridge, for R 2600 At the start of 2013 the fridge had already started giving me problems, fridge was warm. I paid another R 1600 2 years later for repairs. Now a few months later I am sitting with the same problem. Defy are very happy for me to have to ...