A few weeks ago I complained about bad service I received from Debonairs Northcliff. I would like to turn that complaint to a compliment. I received an e-mail from Chris shortly after my complaint, and he was very considerate and gave me vouchers to use towards my next pizza order. Tonight I ...
Hi In November last year I placed an order online and the order took over 1.5 hours to arrive. As it was already paid for, i couldnt get the free pizza. I was contacted promptly by the manager and staff who apologised and promised to refund the amount. To date I am still waiting for this refund. ...
We waited 20 minutes for our pizza and it was advertised as 10 minutes waiting maximum or it is free. When we asked the manager how does it work he said your pizza would have been free but if it iss late it is late - false advertising. Very bad service. And I was a loyal customer until now ...
Today i went to Debonairs to buy the real deal pizza. i wanted 3 and i ended up paying close to R120 for the 3 pizza's. i ordered the something meaty pizza. when i enquierd to Nomundo with attitude she told me that the real deal for something meaty is not R19.99 as advertised on TV. They then ...
At the end of last year I posted a report about bad service and how Debonairs did not care about clients https:///debonairs-pizza/complaints/continued-bad-service-972830 3 days later I received a completely generic 'copy paste' response saying someone will be in contact with me to sort this out. ...
I visited Debonairs in Van Riebeeck Park on 3 Jan 2013, while there were many parkings available one of the delivery boys in his very unroadworthy vehicle parked in a disabled parking. When he walked in I asked him why he parked in that parking, with a very bad attitude he told me he could and that ...