Coricraft policy. Pay 100% only then will we deliver. This should ring alarm bells. I thought no they are a big enough company and must have service departments. They want your money because that is the end of you to them. An inferior product has been delivered to me. They have made no attempt to ...
An Order was placed for a couch Manor 2 seater on the 8th of September 2013. Paid in Full. -A mistake was made by your Customer Care employee (Gareth Krause PalmSprings, Western Cape Branch.) We gave the sample from the shop of the color that we wanted, but he typed in the wrong color. (Bondi Bar ...
I purchased 2 soft furnishings in August and returned one item in accordance with Coricrafts returns policy. I am still waiting for the refund! The branch manager has been totally unhelpful, no one returns any calls, they stare blankly at you when you go into the store to query the delay and have ...
I placed an order for a corner slouch unit 7 weeks ago. I was told between 4-6 weeks for delivery. I have had no after sales service. I phoned the Design Quarter branch where i placed my order twice and both times the person i spoke to was not particularly interested. I am very diasappointed as the ...
My Wife & I purchased a lounge suit from Coricraft in May this year, after TEN WEEKS we eventually received our lounge suit, the NEXT DAY the stitching came lose. we complained and were advised that the entire set would be replaced. Two months plus later they delivered our second lounge suit, ...
Coricraft is a nightmare to do business with. Calls are never returned, promises are not kept. They expect customers to free half a day for their delivery, but can't return phone calls And their service is simply to put you on hold or to pass blame to the delivery company, when my purchase/contract ...