In 2008 a fibreglass pool was installed by Francois Goosen of Clearwater Pools and in 2010 the sides of the pool started blistering. We contacted Clearwater pools who came round to check the pool after we asked for a copy of the guarantee to lodge a complaint. He told us to get in touch with Craig ...
We signed a deal with Clearwater pools in October 2012 - 3 shells and 2 months later I finally got my pool in (incorrect mosaic but at this stage happy just to have a pool!) I have NEVER come across a company so badly run or incompetent as Clearwater. Not to mention bombastic in their attitude to ...
In December 2011 we became a customer of clearwater pools, 6 months after the installation was done we phone clearwater pools to repair the damage of the paint, after another 4 months we tried to log an call again because the problem wasn't solved, the paint cracked again and the swimming pool ...
We signed the contract in December. They started digging mid January. Then they disappeared for close on 3 weeks. Every time we asked where the shell of the pool was they had another excuse about delivery. When contacing the owner Naomi she did not respond (even though I had proof that she was ...
We had a pool installed by Clear Water Pools, headed up by Ernst, in November 2013. The rep was pleasant and the order went in, including 4 heating panels. The installation began swiftly but the problems became apparent soon thereafter. The plumbing on the roof panels was done incorrectly and at ...
Pool chipped and no repair as business in welkom that installed pool closed down. Headoffice of Clear water pools been called numerous occasions. They say it is the installers problem and they will send another agent in the region to come and have a look. but after 12 moonths of promises nothing. ...