I installed a swimming pool through Clear water Pools in December 2012. Everything went smooth with just a couple of small issue's. I made a snag list and sent it to Ernens who then were the contact person. He then turned around and said that I must follow up with the contractors myself to do ...
O The project was not delayed by us, but by the owners builder, who neglected to have plans drawn up for the pool. o During the first site meeting between myself, the main contractor and the owner it was decided that Clearwater pools would only supply and install a coping and that the main ...
We met with Paul (27824508905) because we wanted a pool built at our new house. He came through and did the measurements and gave us a comprehensive quote. He advised in order to be able to procure the material we would have to pay 80% deposit. We then paid him the full amount of the pool so that ...
I took my Zodiak pool cleaner to Clearwater. It was sent to the company for a Warranty repair. After a week we were told it is not back yet. We waited another week. The shop owner was there and blamed the lady assistant of incompetence. They sent 6 cleaners away and she did not do it correctly. On ...
After having my pool installed in Jan 2012, within 6 months, the paving started subsiding badly. I advised Clearwater Pools, and in a nutshell, they have referred me to the contractor that did the job. He is in the process of going his own way with Clearwater, so now I'm told that the Clearwater ...
Received incredibly poor service from Ernst and Arno. Here is my sad story: o 1st shell delivered was second-hand and cracked at one corner o 2nd shell was installed 1.5 months late - the useless sub-contractor just did not arrive for days. o Marks appeared on the fibreglass surface, but the ...