Hi! I am a 74-y.o. pensioner, have lived in my house for 31 years, have always paid my municipal accounts. Since June 2013 I have been threatened with Pre-Termination of services for fictitious varying amounts of around R125, 000. Common sense says that one person could not have run up an account ...
Joburg Connect - what a disgrace. 4 calls this morning each in excess of 20mins (latest is 28 mins and counting) and not one answered. Pi up - brewery... terrible system and services So frustrating!!! ...
I have had this issue for over a year. I was told by the call centre to send a letter regarding the problem with the billing on my account. I am sick of receiving a letter of demand at the end of every month. I have spent hours at their offices and countless hours on the phone trying to get this ...
I am complainning about City of Johannesburg Municipality. They employ people to do accounts without any knowledge. I am having a house i bought staying with my family and had been paying water for about R700.00 per month, suprisingly i got a statement stating that my current bill is R3100.00 which ...
I have been dealing withthis billing error since December 2010 and I'm not getting any help we keep on getting same answer every time that it will be sorted but NO the only thing that we get is termination of services it is really disgusting that the city made a mistake and we must suffer. I'm ...
My Moms property, a retired widower, in Florida has had a faulty meter for the past three months. I reported it when we noticed the water bill jump by 15 times what she normally pays. Since then I have reported the same issue 5 more times (got all reference numbers). I have being to the ...