Just got charged around R500 by Chubb for the last month? Why? We actually have someone at home during the day for the last 2 months. So the alarm has not been activated during the day. Therefore the alarm has not been tripped during the day, and armed response was not needed, How can we be charged ...
I would like to give a BIG thank you to Eugene Roman for taking the time and effort to sort out my problem. Its just upsetting how one must always ask to speak to a manager before you can be helped and the problem turns out to be a spelling fault on your side. But Eugene you instantly notice the ...
I think this is so bad to get a response out of a supplier by coming to Hello Peter, but it looks like it's the only way it works. I had my alarm triggering at odd hours of the morning for no apparent reason. After the third call I told the operator that I think that the alarm might be faulty. He ...
I logged numerous calls on my expense. Alarm went off at 1pm. No call to me to make sure we are OK.No vehicle sent to check. Called just to hear that there is no signal and there was no signal for some months! Informed it is my duty to test!! Since when? You take my money every month and do not ...
Good day i have 2 chubb systems on my name and they both deduct from different accounts. last year i changed my bank account for one system and i informed chubb of the changes but they still debited the wrong bank. then they started debiting both systems from one bank account instead of two and i ...
Our alarm system has not been working since February and we have been caling the call centre since. They had indicated that they would send through a technician, but never did. When the complaint arose the system was still under guarantee but now it is out of guarantee. They now insist that we have ...