I queried with Cell C in September 2012 why my debit order amount increased from R254.51 to R435.00 after 6-7 months that I did a migration from an open contract to a control chat. I queried again when the chance arised in December, and was told that the call centre agent who did the migration ...
I sent Cellc the email but no proper response. They only state the obvious. Recharge issue 0843858765. I recharged my data sim with R15. Was expecting 100mb but got 10mb. I'm expecting full report of all data recharges on this account, and explanation and full credits. Consultant tells me to dial ...
This is now getting out of hand, I have written 2 reports since early March and received no proper feedback. The call I logged (TT 1761072) was supposed to be resolved in one week, yet a month later nothing! My internet is getting worse and worse. How can you offer awesome deals like R149 for 1gb ...
Cell Cs Online 'My Account' Facility has been unavailable for over 2 months. This is unacceptable for a company of their size. ...
My bis on blackberry 8520 curve is not working i have been to the service provider and still no joy i am paying for a service i have not got ...
On 27 March I received a call from Cell C asking how my customer experience was regarding an upgrade I had made. I made no such upgrade and on 28 March when I visited a Cell C store for clarification on this, it became apparent that someone had made an upgrade using my ID number and account. I then ...