I had a contract with cell c and was due an upgrade, they called me and was done over the phone - HOWEVER I was not explained that I moving from a TOP UP to OPEN PLAN to the value of 15000.00, I currently have 5 reference numbers from the 14.12.2012 to 14.01.2013. and have emailed3 times. I don't ...
More than one month has passed we are into the new year and up till today we have purchased 3x 2Gb Bundles at R310 each which totals R930 therefor we are currently spending close to R610 only for data on top of out two contracts totaling over R300. Effectively we are paying R910 to a R1000 for a ...
On 3rd December 2012, I had logged a query about why my account was debited with an amount of R455, instead of R409, due to my upgrade. I was advised that that is just what it is - the consultant was unable to explain the reason why. I had requested that they get me the call recording in order for ...
I sent my phone for repairs, I couldn't get a signal and it was not charging properly. I received a quote of R2404.98 of which I think is too much. I then asked what the amount was for as the phone was not even physically damged. I received a call on Tuesday (08/01/2013) and was promised that I ...
I have been trying to get my sim for my contract since Dec 19. After promising to deliver within 7 days they eventually delivered 3 weeks later. However they delivered the wrong SIM card. I explicitly asked for a micro sim but they delivered the wrong one which returned and since then I haven't ...
I went to Cell C a few days before christmas to upgrade and the lady told me that they are out of stock of the Samsung galaxy and they are getting stock in 2weeks. Thats fine so I go in after 2 weeks because she didnt phone me, and I was told they are getting stock next week which is now. So I ...