Took out 3 contract, moved to a new business premises, have no signal here, phoned store, filled in complain, nobody respond, phoned gave me a technical guys name and he promised to come and see what problem, might need a booster, still to date nobody came to business and it cost me money per call ...
After years of great service from Cell C I get this call from a call centre agent asking me if I want to renew my data contract for a further 2 years at a cheaper rate. After asking several times if this is correct is it only R99 for 2 gig she assured me this was right, no mention of a tablet ect. ...
Cell C is so up to. They have the worst service ever I have to wait an hour and a half for the technician because his at lunch at 4 in the afternoon, when he gets there he is so arrogant and not helpful at all. Then when we told him that he has to change the contact number of the person they call ...
I finally received my upgraded iPhone a week ago and went through the process of doing a sim swap because of the nano sim that the iPhone uses. After many calls to the call centre on trying to activate my cell they finally said "it will work in an hour". 24 hours later and neither of my ...
Last year November I noticed I was being billed under phone calls for over 600 calls to "Internet ". This happens with every account I receive. Another problem is that I can't call any numbers, from within South Africa, outside South Africa. Both of these problems have been reported to ...
Hi All, The nature of my complaint is "bad customer care". I've been a supervisor for one of the world's biggest airlines. I'm always required to give the best customer service all day throughout my career. I had a big issue with cellc, I complaint about the misleading information from ...