I have logged 3 issues to CellC for my BIS service being incorrectly deactivated since my September 2013 invoice. The first issue was logged on 20 December. On all 3 occasions I received an SMS response and the issue was closed. I made 8 calls to CellC relating to the issue and on every occasion I ...
For over a week now I have come home in Windsor West Randburg and unable to make calls, this is around 5pm and 7pm. Sometimes even later. This unacceptable and if it continues I will not make any further payments until it's corrected or proof of tower upgrades are sent to my email address. I pay ...
We have a problem with cell c sending us messages that our accounts are in arrears, in the first occasion we were billed before the billing date that made it impossible to have money in the account that resulted in an unpaid debit order fee. After this was fixed my wife received an e mail that her ...
My mom PA Robinson passed away and I went into Lakeside Mall branch to transfer her account/contract to my name as I had to close Mrs Robinson bank account (deceased) in beginning October 2013, waited two hours in the branch and after faxing back and forth from Lakeside mall branch to headoffice ...
I had a problem with my Samsung mobile phone in that it would not want to charge its battery. The phone was still under warranty, so I took it in to get repaired on the 4th December 2013. My phone arrived back 4 weeks later and when I turned my phone on, I found my centre button had been broken. I ...
Oh finally a tired, dizzy employee from CellC called who was too asleep to speak, one of the agent they picked once again from bundu land... service standards CellC! Now you are billing me R4750 whilst I requested the contact to be terminated within three months as I was facing retrenchment. CellC ...