I received my brand new Samsung Galaxy S 4 on the 1st of May 2013. As a new Cell C customer i was really excited to be the owner of this new phone. I was informed that if my phone gives problems within 7 days i can return it to Cell C and I will be provided with a new phone. The first 7 days the ...
I am unable to mention everything that is wrong with Cell C's service as the list is just too long so I will be as brief as possible: I have been struggling for 3 months to get some sort of throughput. I logged my 1st call 5 March, I was asked 3 times to complete a network log sheet (which was ...
I have applied for an upgrade to Samsung Galaxy S4 early May and was informed the delivery would be done within that week. It is a month later and only news I have so far is that the phone was on back order, still don't have mine and that a sales person would have called me last week but I have ...
I have been trying to cancel a contract with cell c and have been told that I am being transferred to the " cancelation dept" when, in fact, the "cancelation dept (according to reception) does not receive any incoming calls. I have been placed on hold on 5 different occasions with no ...
My Cell phone out of the blue gets barred, I got no courtesy call at all. My wife called but they refuse to help her even though she has my credit card, my banking details, My ID book, my address etc. My credit card has been debited for the last 10 years with Cellc and there is more than enough ...
My contract phone broke and on the 09th May I called Cell C call centre. I informed them that there is no cell c outlet where I am at (Kokstad). They promised that they will send a courier within 48 hours to 72hours. REF: 305091137. I was so thrilled. I waited for days, made follow ups of which I ...