Good morning i have a bone to chew with you. I am so disappointed by the service that our so called champions to service delivery and so forth are claim to be the best in their respective fields, I'm talking here about cell c the provider. The is a contract that has been going on for the past seven ...
I work in central Centurion (265 Von Willich Street) and I am unable to use my Cell C phone. Each time I make a call the call is either dropped a few seconds into the call or the reception dwindles so that the person on the other line can't here me anymore or there is absolutely no reception at ...
For the last 3 months, I have had serious connection problems with my CellC 3G. At most I am getting 5kbps down/uplaod. I called the service desk, was put through to tech support and was told that a techie will call me back in 2 days, this was 3 weeks ago and I have yet to hear back from them. I ...
I lodged a complaint on the 28 May 2013 regarding incorrect billing. I have taken a data bundle contract of R45.00 per month for the next 24 months. Cell C have been billing me in the region of R80.00 - R100.00 on a monthly basis. Apparently I am charged R45.00 for the contract and the rest is for ...
Cell C has still not called or gotten back to me with any of my queries. This has been going on Since March. and yesterday another debit order was deducted off my account. HOW IS THIS POSSIBLE if my debit orders and more go off on the 15th and now cell c has decided to take more money and help ...
In one month I have received worse treatment from Cell C than nine years at Vodacom. I signed up for a deal with 200 minutes, 200 sms's and 500 MB of data (200 300) @ R254 per month. I conformed this 3 times during the telephonic contract arrangement: done verbally via the call centre. The contract ...