I received an sms from CCD on 7 February saying that they were in receipt of my new FNB Card and would be in contact regarding delivery. I eventually phoned them on Wednesday 13 February to ask where it was and was told it would be delivered today 25 February. I have just been told by their call ...
I don't know why FNB are using this courier company. There service is the worst I ever came across. They are trying to deliver my card since 22nd of January 2013 with excuses. Sat at home for a total of three days and still no delivery. Spoke to the call center yesterday and arranged with them to ...
I was and am still expecting my Discoverycard to be delivered to me by yesterday, they had called prior to Wed to make an appointment. I work a 10pm-7am shift and I requested they rather deliver to my work address as that's more convenient in the case I miss them should I go home, unfortunately I ...
I am expecting a card delivery from FNB today and the following has occurred. I initially received a call from the courier informing me that they have received my card for delivery from FNB and when would be the best time to deliver. I informed them that i work underground and would not be ...
Bianca called I am assuming as she recieved an escalation from FNB Sibongile Ngwenya. I have been waiting for my card for over 2 weeks now. The card was sent successfully to the branch Sandton City, i went to collect the card however when i got there the lady cancelled all my cards including the ...
This is the 2nd time that i have to come and report here. I am getting tired really i am sure FNB can do better as far as courier companies are concerned. First my card is late takes more than 2 weeks to be delivered to me then when i finally get the call that the card is coming it does not come. ...