I took a loan with capitec and the problem i have now is that they keep on debiting on the wrong day. i told them i'm getting paid on the 25 of each month. but the debit order keep going out on the 23 or 24 of each month. i understand when the 25 on Saturday, they'll debit on Friday, but my money ...
I opened a loan account with Capitec last year and when I opened this account i was asked my salary date i told the Capitec consultant the 25th, but she decided to put the 24th, when I questioned this, I was told they had done some investigation and my salary gets paid on the 24th. My problem now ...
This is the 3rd complaint I have made, the first response I got was that I will be contacted, nothing happened. The second time some one from the branch phoned me and could not answer my questions or give me a solution, I was promised to be phoned back that same day that was about 2 weeks ago. ...
On 11.04.2013 the bank could not help me with a loan, which was approved already the day before. On the very same day they sent me collect paid up letters and what you may have to approve the loan. On 16.04.2013 the loan was again approved the previous day and when it came to it to finalise the ...
I am banking with you guys and i was made to believe that if i join capitec i will be helped to consolidate my debts into one but that emerged as not truth, why use same set of rules for ppl who are applying for consolidation and normal loans, surely if i apply for consolidation it means i cant ...
I took time to go into the branch to sort out my internet banking as I was told that I could not do it over the phone. A couple of months later, I cannot log into my account and generate a security token password... THAT I WAS GIVEN. Entered it on, y laptop and each time says I entered an incorrect ...