ALL I AM ASKING IS TO CHANGE MY DEBIT ORDER DATE WITH ONE DAY!!! After several phone calls to the branch as well as the customer care service, I am very disappointed in getting no positive feedback. Emails are only answered in a day of two's time. At customer service every consultant has another ...
On the 30th of July at around 15:10 i went in to Capitec Bank Festival Mall to make a deposit I just need to understand why there was NO tellers behind the counter, NO staff member will come to me and let me know their is no one to assist me at that time.. I asked a staff member that came from ...
I went in to my local branch to apply for a loan ones there the consultant who helped me said i qualify. She then came back stating that she phoned my work and they said my salary is unstable. I could note understand seeing that my salary is paid in to my Capitec account The lady said she spoke to ...
2 Weeks ago I bought a R50 token from Capitec Bank in Balfour Park, I struggled with the token for a week as I was unable to make out the first digit - I THOUGHT THIS WAS A SECURITY THING, Eventually I kept putting in the wrong number and it locked me out. I phoned the call centre and they said ...
Shocking terrible Bad Pathetic. Some of the words that come to mind. I have Never experienced Such Poor service ever. Regional Managers are like Some sort of protected Species As a customer you are not allowed to speak to them. Easier to get through the presidency. ...
I made a purchase at checkers in Springs using my debit card on the 26/07/2013 for the amount of R691.47. When i get home and check my sms notifications i see 2 amounts one of R694.47 and another of R691.03 both from Checkers. i went back to ckechers to find out why 2 amounts and they told me that ...