What satisfaction there is no satisfaction at all? I have had numerous phone calls to ask when do you pay but they not willing or able to help to change my debit order date. I have never experienced such bad response or service. I have a personal loan with Capitec Bank. My Capitec loan account gets ...
I am really disappointed and unhappy about this as i have banked with capitec since 2005, I have loans with them and I get my salary paid through them. They recently told me that my Multi loan has expired and i need to go the nearest bank with my ID and payslip to sort it out, which i did. Then i ...
Please clarify this to me, i applied for a loan at daveyton branch 24 january 2014 but it was declined due to the reason that i had a loan with [URL Removed] on the 14 january 2014 and paid it on the 17 january 2014 and the payment is reflecting on my bank statement as paid and i have proof of ...
On the day my loan was approved I told the lady the debit date was wrong. She told me she cant change it but I should not worry, the bank would pick it up and sort the problem out. I was worried that late payments would reflect badly on my record so I phoned customer care. Was told to go to branch ...
Sorry if I got the name wrong! but its the guy at teller 8!! tanx so much for your friendlyness and going that extra mile to help wit internet banking an all the rest you helped us with! that was the best customer service I had in a long time! capitec should be honord to have you as an employee! ...
No wonders could express how ANGRY I am about the service level I received @ Capitec. I called in last Monday after experiencing a Saswitch issue! Since then I've been speaking to 9 different agent and they all tell me different about process that is followed, which really makes me wonder if this ...