Just when I was being blown away by CAMAF's service delivery, from promtly loading me as a new member to sending out useful brochures monthly I am let down. Still waiting for my medical aid cards to arrive, its been just short of 6 weeks, now I get told its actually 8 weeks from postal date that I ...
Hi i submitted a claim with you guys last week got a responce that it was rejected as it was a dublicate.i called in to make an enquiry but i was told that the reason for that was on the TOP UP amount theres no code so you guys cant pay, upon enquiring this at my doctors rooms they say they do not ...
I would like to express my frustrations at the way email claims are handled by CAMAF. On a few separate occasions I have emailed through invoices for claim and realise I have not received any response from CAMAF weeks later. When I call through, they tell me the invoice is not readable or they ...
I phoned CAMAF in March 2013 and asked the requirements for become a member of the medical aid. The person told me with i am a trainee accountant at SAICA then i can join. Last week a emailed my information and Timothy Fynn replied. I asked him if the information was correct before i send the ...
I sent through a claim for aREFUND which was rejected because the ICD-10 was not visible on the copy i sent them, i fail to understand as to why CAMAf with the contact details of the doctor cannot call the doctor to confirm the number, instead they rejected the claim, with no one calling to advise ...
CAMAF Call Centre Ref: 3240042 I am totally shocked by CAMAF's poor customer service. Emails sent to [Email Removed] are not responded to and promises to return my calls are not kept. I've dealt with 2 different consultants only because the consultant who initially handled my request is always busy ...