I would just like to take my hat off to the great people at Budget car rental offices in Durban (City centre & King Shaka - James Fawcett) I'm gonna arrive at Durban harbour on the boat and I just mailed to ask if there's a possibility if they offer facalities or arrangements for people ...
I was Charged a large deposit for renting a small Ford Fiesta of R6000.Budget put the R6000 through twice and it took me 30min to get it reimbursed while on my holiday as R12000 had now been deducted. 12 days after returning the car i am still waiting for my deposit back and was double charged ...
I got a courtesy car via Telesure and paid R1000 deposit. Returned the car on 17 Dec and waited for refund as they said it takes 48hrs. On 24 Dec I called them to follow up. They had not even processed my refund at all. The lady didn't seem to know what she was doing and tried to me! I got the ...
I returned rental vehicle to Cape Town Int Airport on the morning of 15/12/2013, per rental agreement. A deposit of R2800 have been taken off my Credit card on 19/12/2013, weird being post vehicle being returned. I followed up with Budget accounts people who just gave the 4 business day story... ...
In a nutshell let me just say i had lost all hope in the customer service in South Africa and i really thought it had died years ago up until i went to Budget car rentals at the grand central airpot in Midrand, the service we recieved from the manager of the branch Mr Lucas was amazing, he is ...
I would like to compliment BOB from Budget chauffeur service for his excellent service and great attitude. I have used the Budget chauffeur service for the first time, and I must give credit where credit is due. What outstanding service. Bob was very pleasant and his service was out of this world. ...