Im very upset with budget insurance my car was in an accident and they now want to make the car a code 3 because the damage on the car to repair is to much for them to cover. I gave them a quote for R29 thousand if i get my own garage to do the repair and still keep my car and not as a code 3 ...
Normally when phoning call centers one end up having to explain your query over and over again to different people. I phone Budget to change address details on my vehicle insurance today, spoke to a gent by the name of Luke Dunpall and explained a complex situation. Luke understood my situation ...
I SENT AN EMAIL REQUESTING BANKING DETAILS. MY REQUEST WAS DONE WITHIN 24 HOURS WITHOUT ANY COMPLICATIONS. THE FOLLOWUP WAS DONE IMIDIATELY AFTER THE AMENDMENT. ...
Prompt and timeous, friendly and totally satisfactory service received. Thanks Goolam ...
Effeciently cancelled policy and requested a refund ...
Yesterday I gave Budget Insurance a call to update my details having recently moved. The call centre operator I dealt with, Belinda, was exceptionally efficient and friendly keeping me posted as to exactly which details she was checking on. Her telephone manner, sense of humour (and phonetic ...