I logged a complaint last year regarding the bad experience I had with Budget but they would not be bothered to even give me a call to hear what I have to say. Instead I got called by one of their call center agent who couldn't even relate to what I was saying or trying to bring across. I am even ...
I recently had an Insurance claim with Budget Insurance. It was my first ever claim and I was not sure of the procedure from start to finish. A lady by the name of Simone Smith would be my Claims consultant..And what a professional lady!!! She assisted me with my claim from the get go. she even ...
Budget insurance will always be the best. had an accident at Braamfontein on the 2nd of january 2014 where an opponent bumped my car at the back wile he was passing a red robot & run away. Budget gave authorisation to a third party breakdown for towing my car immediately, a claim was registerd ...
I had an accident on 5 Nov 2013, and after many many phone calls and a cellphone bill double my usual amount the car was only taken in over a month later. The service i got from the call centre was the worst i have ever experienced. Hilgard (Claim consultant) asked me to give him a good rating on ...
Simple - my premium went up from R329.39 in 2013 to R 446.66 in 2014 thus a 35, 6% increase. I phoned the call centre and the answer was that there were so much hail damage last year that the premiums went up so high--- what a lame excuse ...
I have a new car since a while now and have tried to update my information with you to insure it, but no matter how many emails i send or call in, no one responds. The car is now uninsured and i am paying for nothing! ...