I woud like to put on record, never have I experienced such great service and a more dedicated individual, namely May Samuel. She kept me informed and really went the extra mile to secure us a bond. She is an absolute gem and is such an ambassador for your company, well done May and may you and ...
Shaun, words fail me. Thank you for turning my frown into a smile. ...
I have been disappointed by the incompetence of Standard Bank for almost six months. I found the place that I wanted but was doubtful that I would get finance because my PA had been following up daily with the bank and they could not tell us where my application was in their dinosaur system. I ...
I logged a complaint on 04/12/2013 and received the following feedback on 05/12/2013: Thank you for your response, we have launched an investigation into the matter and will be in contact with you shortly. Regards The BetterBond Team I have not received ANY feedback from you. I still have not ...
We made an offer to purchase a house at the end of November. Gerrit from Betterbond has had all our documents for three weeks now, he keeps promising we will have news on our bond application and then nothing. He does not reply to his emails or answer his phone. I am trying to move urgently and he ...
We applied for a home loan through Betterbond and our consultant was Merle Serrao. She handled the contract efficiently and very quick. She kept us up to date of all the happenings as this is our first home and were not to sure of the procedures. She explained everything to us, got exited with us ...