I am a sales rep. I provide customer service on a daily basis and know what is expected of someone who deals with public every day. I recently had to have my car repaired, and I needed a rental car, as I cover approx. 300km a day. I know that with my insurance, I have 30 day car rental and I know ...
I hired a vehicle at the Randburg branch on Bond street. I dealt with a consultant by the name of Alvera (not sure of the spelling) who firstly sounds like she hates her job and is not very friendly at all. I dropped the car off at Avis on the 13 Feb and she told me that I would be refunded my ...
Our booking was made for 16/02/16 - 18/02/18, reservation number 2437-4025-ZA-4. I returned the car, VW Polo Vivo, in time, undamaged and with a full tank of fuel. I was then assured I will receive my deposit back within 48-hours. It has now been ~136-hours (excluding weekends) since I was made ...
Our booking was made for 16/02/16 - 18/02/18, reservation number 2437-4025-ZA-4. I returned the car, VW Polo Vivo, in time, undamaged and with a full tank of fuel. I was then assured I will receive my deposit back within 48-hours. It has now been ~136-hours (excluding weekends) since I was made ...
Nothing beats dealing with a friendly staff member, face to face, than a call centre agent who is hardly vested. Desiree made my extension of my vehicle such a pleasure, and made sure i was able to use the caras long as i needed. Just goes to show that there are still people out there who are great ...
I booked a vehicle and GPS for delivery for 11:00 on 24 February 2013. At 12:00 on the day the car was not delivered and An arrangement was then made for delivery on 25 February at 11:00. At 11:15 the vehicle arrived and the driver informed me that there was no GPS. I asked for a contact number and ...