On 30 January I acquired an Samsung Galaxy Note II on Vodacom Smart Standard 229 contract. When reviewing my bill 14 days later I was charged with in excess of R1000 unbilled calls all relating to data usage. This was despite switching off all automatic updates and switching off background data. I ...
I applied for a data package two months ago through ALtech auto page blue route. I was informed that the contract was activated. I have still not received a number from them in order to get this contract functioning. I am continually having to phone the branch to obtain feedback as to what is going ...
I must I am really, really tired of Auto page now. They phoned me last week and said that they will do a re- to see where I am outstanding because according to them it is from 2010 that makes no sense because if I was I wouldn't have been able to upgrade at all. We'll they phoned me and said they ...
Good day I would like the spending limit to be decreased to R1 AS I HAVE ASKED FOR THIS TO BE DONE ON NUMEROUS OCCASSIONS There is currently a usage of R20.00 ON THE ACCOUNT BALANCE AND GROWING Am not impressed with the service that am getting from auto page, I am a first timer and this will ...
Last year I received a phone call to confirm that if I upgrade my current Vodacom contract I will only pay R10 more on my account and I will receive a Nokia X2 on a weekender. I specifically asked 3 times, are you sure that I'm only going to pay R170 instead of R160 and not R170 and R160. I ...
Have migrated to prepaid to Prepaid on the 28/12/2012 however they are continuously billing me. Spoken to Vikesh (Accounts Dept) on the 5/02/2013 @ 4:14pm who had confirmed that the contract was cancelled and that the refund request has been processed which should take approx. 48 hours however I m ...