For the last 16 months I have been confronted with the worst service and costumer care ever. They pass the buck and don't take responsibility I have struggled with a Blackberry since the beginning of 2012. In December 2012 the phone started to give major problems, I could not make calls or receive ...
On 17 January of this year, I disconnected my sms bundle at the Kenilworth Centre branch, as I had discovered that it had not been activated since June 2011, even though I had been billed for it.. I received an sms from autopage saying that I would be reimbursed for the full amount. My reference ...
EVERY SINGLE MONTH I HAVE THE SAME ISSUE. WHEN I TOOK OUT THE ACCOUNT I WAS NOT TOLD THAT IF I PAY BE CASH IT NEEDS TO BE PAID BY THE 15TH OF EACH MONTH. IN THE LAST 18 MIONTHS I AM SELF EMPLOYED AND HAVE PAID BEFORE THE END OF THE MONTH. TODAY I WAS TOLD THAT THEY WERE GOING TO SUSPEND MY LINE FOR ...
I handed in form, an affidavit and proof of payment (of course) two weeks ago to have my cell number changed. It still hasn't happened. I went to the branch yesterday and spoke to an EXTREMELY rude woman who couldn't have been bothered with helping me. I then saw the manager (dressed in shorts and ...
I have been with Autopage for the past year and a half, the 1st year went smoothly and now all has broken loose, and nobody can control a thing I am on a contract for R267.49 a month... well I am suppose to be!! From January all I have had is problems with my hand held, which was eventually sorted ...
THIS IS THE THIRD TIME LOGGING THIS COMPLAINT. CLEARLY THERE IS SOMETHING WRONG AT AUTOPAGE... MY GPRS DATA IS STILL BEING CHARGED OVER AND ABOVE MY BIS, AND TODAY, AFTER CHECKING MY BILL ON-LINE I SEE THAT SMS'ES HAVE BEEN CHARGED DOUBLE AS WELL!!! I DO NOT EVEN WANT TO THINK HOW MANY TIMES THE ...