About 3 months ago I got a celular upgrade from the store. The pricelist that was made available to me claimed a monthly payment of R217 for the upgrade. Now my account is being debited with R299 monthly and the store is saying its for Blackberry services that are charged over and above the ...
Been trying to cancel an account and debit orders since May 2013 without success. Sent cancellation letters by fax and email (which a read report has been received) but no progress. The account in question is not in use and yet I've now been informed that an outstanding amount is on our account for ...
The MTN Blackberry BIS service has been changed without me being notified. Internet charges that were previously allowed in July are now not covered and exorbitant charges being levied. I received a courtesy call from an agent to notify me of the large balance on the account only to be told that I ...
I recently purchased a new cell phone and contract for my son who was staring a new job and required a reliable contract and phone. On Saturday 3rd of August it stopped working, on Sunday morning we went to the Glen branch (where it was opened and where I currently have 4 contracts) where I was ...
After 6 months plus we have yet to have our faulty handsets replaced! The Sonims are apparently no longer available, so we were offered the option to take alternative handsets as replacements for the 2 Sonims handed in. We asked for an I Phone 5 and were advised of a R6, 000 pay in. We purchased a ...
Once again my cell has failed me! This time the situation was critical. Milpark hospital were trying to contact me as my mother was being operated on for breast cancer and a complication had occurred. They tried in to call me on my cell and could not get hold of me or even leave a message! The ...