I have a contract with Althech for a BB Z10. The phone was faulty within 2 weeks and it got replaced. The second phone got faulty just before six months of the contract, and again the store got credited for a new phone. As it is the second one that was faulty, I do not wish to take the same phone ...
Good day, i am very unhappy regarding insurance on my phone i have send in my phone for repairs in the first week of September 2013 - 2 weeks after the phone was send in Altech phoned us to inform us the the claim is approved and will send us a new phone it is now 3 weeks after that phone call that ...
Since the 9th of September I'm battling to get the incorrect data charges reversed on my account. After promising me that the October bill will be credited, it was not. Then I was told that it could only be fixed with 1 November invoice. Not only did I battle to get that reversed, but I am also ...
My husband has 2 contracts with Altech Autopage. He was told they both cancel end of September and was to fax a cancellation letter a month before. Then when called in the beginning of September, then was told to call in and cancel. Which my husband then did. Till now nothing has been done. We need ...
I received an SMS from a subscription service, telling me that I am subscribed and will be charged R7 a day. I thought this was dodge and phoned autopage to make sure that I am NOT subscribed to any services - they said I wasn't at the moment that I phoned them and that they'd make sure that it is ...
All I can say is that the Sandton City Branch is pathetic, no sense of customer service. to their customers. The manager Kevin don't return calls. I am utterly disgusted with the service that i am getting from Altech Autopage. My husband and i have been customers for many years and been treated ...