After being victim to a bumper bashing, I got my car damage evaluated and have been waiting over two months for the insurance to get authorization for my car to be repaired. After over 12 calls to your call center and long conversations to Bernard and Onnicca and getting NO follow up calls or ...
Would just like to say a big thank you to Luanshya Castle for her assistance and patience and answering and explaining all questions I asked her. This was the first time taking car insurance and what a pleasure she was to talk and deal with. I'm glad she was the one assisting me, call me back when ...
I tried to access the Careers section of Auto and General and picked up an IT problem. Using the complaint option regarding policies, service, etc. I managed to make electronic contact with them to bring the problem to their attention. Shanette Govender, Service Assurance Consultant, Policy ...
I sent a mail to Policy Services on the 18th of July cancelling my policy, stating that I got a better premium with MiWay. On the 19th I got a reply stating that my cancellation has been escalated. On the 26th I got a mail with a counter premium offer to which I again replied to say A&G should ...