I would like to commend Mr Riyaaz Arendse for his exceptional service during our water damage claim on one of my vehicles. His professional and patient manner makes one "feel at home" and he went out on a limb for us! I am happy that my asset is well insured and value is still in tact. ...
I am a dissatisfied/disgusted loyal employee from Auto&General whom wishes to be contacted by the CEO of A&G.I handed in my car for repairs on the 19/08/2013 at Automagic Centre N1 City, whereby Marlon assisted me. At this stage I already had my doubts as to the service I would receive as I ...
Summary: I called 4 times over two days, yet no-one answered the phone. I wrote an email and no-one replied. At the beginning of September I called to get information on the claim procedure for the value-added policy (dent and scratch repair) that I have with A&G. I tried for two consecutive ...
I was in an accident on Monday the 9th of September 2013, I registered my claim the Tuesday 10th of September threw my brokers. Since then its all been one mess!!! But here is my story that Wednesday a Guy phones me at 20 30 at night saying he wants to tho my car of course I said NO because nobody ...
Living in the USA with a property claim in RSA is not fun, not if it begins to feel that you are being IGNORED or something. E-Mails don't get answered, Phones keep ring with ABSOLUTE no answering, not even Voice Mail ---just plain ZERO Thankfully after going through Customer Service, and being the ...