I bought a brand new porta pack in 2012 a wheel broke of and they cannot supply a wheel, they expect me to buy a complete trolley even though you buy it all loose and have to assemble it your self. I cannot sourse those wheels any where else and they cannot tell me where to get them. They send me ...
Afrox's invoice system works from the 19th of a month to 18th of the next. Invoicing is done for coming month, i.e. invoice dated 19 July, is for 19 July - 18 August. I sent my helium bottles back on 12 July, but still received a invoice on 19 July. I emailed an requested credit for this Invoice. I ...
I had a new he's cool), said it's not loaded for their branch, I have to go to Epping, the system won't allow it. I asked him to load it, credit it then said it looks like it's on their side. I asked to confirm; they said they cannot I'll buy future welding kit from Promax, who's far better priced ...
My bank account was incorrectly debited. I called accounts on 30/8 (spoke to Lee) and was told they would give feedback shortly. I had to call again on the same day to get feedback.By the 4/9 I had to follow up and was told that the person is sitting and waiting for someone else to pass credit. As ...
I called Afrox home care division at around 9:30, and spoke to a lady by the name of Lesego, it was regarding collection of an oxygen machine. she was amazingly pleasant, sweet and very helpful. and kind too. such service deserves to be aplauded. ...
I have sent countless emails to their customer support and to date have yet to receive a reply or even a gesture with the intention to sort the ongoing problem out. Problem has been ongoing for over 2 months now. Today I sent yet another email to their customer support address (as what is supplied ...