I don't know how many times one person has to call to get any response or feedback from African Bank. Pathetic Service. No follow ups, and don't even request to speak to a supervisor as they either permanently on lunch or keep their phones off the hook. I was supposed to receive my card three weeks ...
April 2013 loan amount R24000 was approved, Africa Bank noticed that I owe Standard Bank money, they said they can consolidate, I said yes. 2013.04.9 R12000 was deposited into my account, the other R12000 they will pay STD Bank loan. 2013.05.2 I saw STD Bank deducted the instalment of the loan. I ...
There is only one thing that I want from African bank, I want the personal loan quotation on my name to be removed. I have spoken to Nokuthula and Poter, and asked for the reference number from poter he said it is been removed but not. I have been phoning kept onhold for 30min just imagine that ...
My debit order returned and I made the payment after the debit order returned. African Bank debited my account even after payment was made. I authorised payment for the 28th monthly, not every other day. ...
My arrangement wasnt updated twice when i went in store and via call centre. and now my loan was supposed to be done if it was updated to higher arrangement amount. i am in financial turmoil and cant get another loan because African bank is stil reflecting. i hate their service and wont recommend ...
Last year i settled and CLOSED 3 of the 4 accounts that i had because i was paying more interest than anything else!!! This specific acc, the credit card was handed over to lawyers, and i ended up paying R60 more than my balance at the time of settlement! Upon checking my ITC, i found that they're ...