Every single month there's something, i regret ever taking a loan with your bank, firstly every person in your call centers is rude and not helpful at all, and why ask me to type in my ID number and then when i speak to someone they want it again? one or the other! and now this sms saying the 13th ...
A lady called Zenele in African Bank (Lakeside Mall); I phoned in for help she didn't want to help me. Twice I phoned in and she told me she was busy (too busy to help a client, she never got to help me. Bad attitude, never got help from the branch I had to phone the head office to get help. ...
OKAY, so I pay my debit in full (27 November 2013), I then contact call center to inform them of my payment and send proof of payment to email address on the settling letter... but as you know I then still get debited. I contact call center to refund me, I am told I will get refunded by the 30th ...
I took out a loan with African Bank in 2012 and was a very good Payer until I got retrenched in February 2013, now according to my contract it states that African bank will cover the balance in case of retrenchment. What I did was provide all the relevant documents (retrenchment letter & ...
My agreed repayment date (as per my contract) for my African bank accounts is the 1st day of the month. Now suddenly you get an sms from them saying that due to salary pay date changes in December, that they will be deducting on the 13th of December. I know of no salary pay date changes with my ...
Received sms stating account will be debited on 13th of December. So lets look at the facts here : 1. I was not aware that African bank runs the salary payments for the company i work for 2. I have a CONTRACT stating the payment date. (29Th) 3. Any variations from that contract, indicates non ...