I applied for a loan at African Bank Parow Centre, and the sales lady was vey concerning to give me good customer service which I enjoyed. The quote was done and the application fomrs was filled up. She gave me a loan as well as a Gold Credit Card according to the quote, ther was no problem. When ...
Well I applied for a loan on saturday and today ts Wednesday I haven't received the loan on which the contract I signed states that I will get my loan on the 4th of january. Today ts the 8th and no money. Besides that the consultants call my work place on saturday n obviously t was closed then to ...
Why is your customer department still phoning me for arrears payment??? I've sent an email with bank stamens for last 3 months that I have Not received a refund!!! How much longer must this carry on. I am not in arrears. Please can someone with some customer service knowledge get back to me ASAP!!! ...
I need some clarity on my account. I had R 1760.67 on the 25/12/2013 after using R 235.26, on the 29/12/2013 when I tried to withdraw R 1500 it declined, checked my balance only had R 1333.65. I just want to know what happened to the other R 400. Your assistance in this matter will be highly ...
First I had to speak to 8 call centre agents, then only one attempted to assist me without an attitude but the product knowledge was not up to scratch. Then, instead of receiving a discount for settling months before they punish me by adding more to the settlement amount when they have been ...
I had an account with African bank the last payment was on the 1st of june 2011 and the balance keeps on increasing regardless of countless complaints. I called them on the on the 1st of November 2013 and was requested to send proof of payment to an SSithole1 which I did and to this day I have not ...