I bought a cell phone 2 months ago and went into the branch cause it was giving me problems. (No Memory) I asked the manager to assist in the matter and she refer me to another person, he told me to come back because he has other stuff to do. Highly Unprofessional. The phone is still under ...
After my complaint about the lack of customer care at an ackermans Estcourt store, I would just like to say 'Thank you' to the Regional manager Mr Bheka Ncana for promptly responding and resolving my issues, It's just sad that it had to come to a situation whereby top management had to be involved ...
I received an sms that I can increase my credit limit by dialing a number that didn't work, I then decided to go to Ackermans store in randburg there was only 1 phone available that was used, I then offered to call myself with My airtime. I spoke to Nandi explained to her what my query was, she ...
I went there to return my 7month old stockings the store manger told me that they cannot refund me cause it is treated as underware, so I got furious cause they were still sealed. She hardly wore them. So I told him if he won't refund them he can keep them cause I don't have any use for them then ...
I put in a laybuy for my daughters clothing and the process was so simple when we initially started but when we came back to pay and collect-what drama. As it was a holiday we expected that the store would be full so we did not mind waiting, then when we get to the tills-the process is that you pay ...
For 3 weeks now I have been trying to open an Ackermans account. Have made about 11 trips to kenilworth store and ottery to find out about my account. Every time I am told to fill in a new form. I email ackermans call centre and get replies from Annelien van Schalkwyk Customer Services: Escalation ...