This is the 2nd time I have been treated badly at this store regarding exchanges. It seems to be Ackermans policy not to issue receipts for exchanges which is a COMPLETE infringement on the customer's rights. After a lengthly argument, the store manager agreed to make a copy for their records and ...
I BOUGHT A BLACKBERRY CURVE 9320 LAST YEAR JUNE MONTH AT THE ABOVE RETAIL STORE FROM DAY ONE THEN I GOT PROBLEMS WITH THE CELL PHONE. I MENTION THEM EVERY TIME THAT I CANT CHARGED MY PHONE EVERY 6 HOURS OR EVERY NIGHT. THEY TOOK THE PHONE TWICE IN STILL HAVING PROBLEMS WITH IT. NOW ITS MORE ...
I received a letter with a card from you guys and i have never ever applied for an account nor do i need one at the moment. The letter says i must just bring my ID to the store. I am not going to do that please remove my name from your database at the moment. maybe in the future when i have kids i ...
On the 23rd I went to ackermans to buy clothes for my kids after I waiting for ever to pay was helped by an incompetant teller who billed me twice. I got two arlets that R604.95 was deducted twice from Ackermans being the fair person that I am i went to my Absa branch to ask for a statement with ...
I bought a cell phone 2 months ago and went into the branch cause it was giving me problems. (No Memory) I asked the manager to assist in the matter and she refer me to another person, he told me to come back because he has other stuff to do. Highly Unprofessional. The phone is still under ...
After my complaint about the lack of customer care at an ackermans Estcourt store, I would just like to say 'Thank you' to the Regional manager Mr Bheka Ncana for promptly responding and resolving my issues, It's just sad that it had to come to a situation whereby top management had to be involved ...